DOTE 2030

The objective of this course is to provide students with an understanding of how the design, operation, and control of production/operation systems can most effectively produce and/or deliver goods and services to meet customers' needs. Students will be exposed to the problems and issues confronting operations managers in the business world today. Students will also be provided with the language, concepts, insights and tools to address operations management issues. How companies can gain competitive advantage through operations will be discussed. This course will emphasize applications rather than theories. However, the underlying logic of the concepts will be examined so that students can understand the principles upon which their approach is based.